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Manager, Patient Access
Category: Other
  • Your pay will be discussed at your interview
  • Job Summary:

Job code: lhw-e0-89829959

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  Job posted:   Fri May 18, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Manager, Patient Access
UPMC Susquehanna Sunbury Hospital is looking for a Manager, Patient Access to support their team! This role is primarily Monday through Friday during daylight hours. This candidate can assist with other hours as needed by the department, which could include weekends.
Manager provides for the utilization of resources to deliver quality intake
services to our customers and to contribute to the achievement of the
organizations financial objectives. The Manager is primarily responsible for
the direct oversight of the day to day operations of the Patient Access
Department, supporting the registration activities of inpatient, outpatient and
emergency department patients, financial counseling, scheduling and all revenue
functions. The manager needs to demonstrate through plans and actions that
there is a consistent standard of excellence to which all work is to conform.
The Manager will ensure a positive customer service atmosphere in all
interactions. The Manager shall demonstrate the philosophy and core values of
UPMC in the performance of duties.
Are you up for the challenge? Look no further, apply today!
+ Carry out special assignments or projects as assigned.
+ Communicate regularly and effectively with subordinates and superiors regarding the status of the business operation.
+ Complete or manage the completion of all necessary human resource documentation, adhering to all human resources expectations for associates, including compliance, related responsibilities, continuing education requirements, recognition of staff/team accomplishments etc.
+ Insure that all policies, procedures,

job descriptions, reports and other documentation are properly followed.

+ Maintain work standards, KPI's and productivity for all activities under the Managers control.

+ Manage ongoing training programs for staff development.

+ Participate on committees as assigned.

+ Performs duties and job responsibilities in a manner which promotes the core values of UPMC (Quality and Safety; Dignity and Respect; Caring and Listening; Excellence and Innovation; Responsibility and Integrity) in all consumer and UPMC interactions.

+ Responsible for budget reconciliation.


+ Bachelors degree and two years of relevant experience, OR High School and four years of relevant experience required.

+ Previous supervisory or management experience required.

+ Thorough knowledge of third-party payer billing requirements, reimbursement practices and regulatory requirements in both a provider and facility setting.

+ Must be an individual committed to the core values of the organization who possesses the ability to influence others commitment to those values and practices in the workplace.

+ Must be able to effectively manage multiple processes and priorities while meeting customer expectations.

+ Must demonstrate strong interpersonal and communication skills, both written and oral, and the ability to effectively problem solve.

Licensure, Certifications, and Clearances:

+ Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities


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